Terms of Service

Who we are · Your account · Plans and prices · Automatic renewal · Cancelling · 14-day money-back · Using the games · Law and disputes · Contact

1. Who we are

X-Shooter, X-Typer (together, "the games") and x-shooter.com are run by Safer Games Studios (leon jonathan dobree benson). Contact: support@x-shooter.com. "We" means us; "you" means the person who holds the account. By creating an account you agree to these terms and to our Privacy Policy.

2. Your account

• You must be 18 or older to create an account and buy a plan — a parent, a teacher or an adult learner. Students play inside your account; you're responsible for how it is used.
• An account is for one household, or for one teacher and their own class. Please don't share your login publicly or resell access.
• Keep your password private and give us a real email address — we use it for receipts, renewal reminders and important notices.

3. Plans and prices

Prices are in US dollars and are charged by PayPal to the PayPal account you choose; PayPal's terms also apply to your payment. Your bank or PayPal may add currency-conversion fees.

Your plan includes the games listed for it, with their updates. Where our website says that future editions are included in a plan (for example a math edition), they are added to that plan at no extra cost when they are released. We don't promise release dates.

4. Automatic renewal

• Your plan renews automatically at the end of each period — every month, or every 6 months — and PayPal charges the plan price each time, until you cancel.
• Your account page always shows the date of your next payment. We email you a reminder about a week before each 6-month renewal, and at least once a year for monthly plans. PayPal also sends you a receipt for every payment.
• If we ever change a price, we email you between 7 and 30 days before the new price applies to you, so you can cancel first if you want to.

5. Cancelling

• Cancel anytime: log in → My Account → Cancel subscription. That's it — two clicks. You can also cancel in your PayPal account (automatic payments), or email support@x-shooter.com from your account's email address with "Cancel my subscription"; we act on emails within 2 working days.
• Cancelling stops all future payments. You keep access until the end of the period you've already paid for. We confirm every cancellation by email.
• Apart from the 14-day money-back below, we don't refund part of a period you've started, except where the law gives you a right to a refund.

6. 14-day money-back and your right of withdrawal

• Within 14 days of your first payment you can withdraw from your subscription for a full refund, for any reason. Use "withdraw from contract here" on your account page, or email us (the form below can help). Your access ends when you withdraw, and we refund the full payment to your PayPal account within 14 days.
• If you live in the EU, the UK or another country that gives consumers a right of withdrawal, this is how you use it — and we refund in full instead of charging for the days you've already played.
• If something isn't working, tell us. If the games don't work as described and we can't fix it, we'll refund you.

7. Using the games

• The games teach English vocabulary and are suitable for students of all ages. Younger students should play with an adult nearby.
• Progress is saved in the browser on each device. Clearing the browser's data, or playing on another device or browser, starts fresh — we can't restore it, because we never receive it.
• You need a modern browser and an internet connection; the games play best on screens of 8 inches or more.
• We work hard to keep the games running, but we can't promise they will always be available or free of errors. We may improve, change or remove features. If a change takes away a main part of what your plan offers, you can cancel and we refund the unused part of your current period.
• If we ever close the service, we'll tell you at least 30 days before, stop all payments and refund the unused part of your current period.

8. What's not allowed

• Copying, selling, sharing or publishing the games or their pictures, sounds, videos or word lists outside the games.
• Getting around the members area or payments, or disrupting the site.

We may suspend or close an account that breaks these rules. If we close an account when you have done nothing wrong, we refund the unused part of your current period.

9. Our content

The games and everything in them belong to us or to the people we license material from. Your plan gives you a personal right to use the games while it is active; it can't be transferred.

10. Responsibility

Nothing in these terms takes away your rights as a consumer under the law where you live, or limits our responsibility where the law doesn't allow that (for example for fraud, or for death or injury caused by negligence). Apart from that, we aren't responsible for indirect losses, and our total responsibility to you is limited to what you paid us in the 12 months before the problem.

11. Changes to these terms

We may update these terms, for example when the law or the games change. We email you at least 30 days before an important change affects your plan. If you don't agree, you can cancel before it applies and we refund the unused part of your current period.

12. Law and disputes

If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you can bring a claim in your local courts. Please contact us first — most problems are solved quickly by email.

13. Contact

Safer Games Studios (leon jonathan dobree benson)
support@x-shooter.com